Terms and Conditions

Last updated: [01/10/2026]

Welcome to our website! These Terms of Service (“Terms”) explain what you can expect from us, what we expect from you, and how everything works when you use our site, purchase digital products, or access our AI-powered learning tools.

By using this website, you agree to these Terms. Please read them carefully.

1. Using Our Website

You agree to use our site only for lawful purposes and in a way that doesn’t harm, disrupt, or misuse the services we provide.

You must not:

Try to hack, reverse-engineer, or interfere with the site
Upload harmful or illegal content
Use the site to violate the rights of others
Misuse any AI tools, including generating harmful, abusive, or deceptive content

2. Digital Products

We sell digital products such as guides, training materials, and downloadable resources.

Important notes:

All digital sales are final unless otherwise stated.
Once a digital file is delivered, it cannot be “returned.”
You may not resell, distribute, or share our products without permission.
You receive a personal-use license only.

If you ever have issues accessing a file, we’ll gladly help resolve it.

3. AI Tools and Services

Our site may offer access to AI features powered by OpenAI, Google Gemini, or other providers.

By using these features, you understand:

AI outputs may not always be accurate
You are responsible for how you use the information generated
You won’t use AI features to create harmful, illegal, or discriminatory content
Your inputs may be processed by trusted third-party AI providers

We may update or limit AI features as needed for safety and performance.

4. Accounts (If You Create One)

If the site allows user accounts:

You agree to provide accurate information
You are responsible for keeping your password secure
You must notify us if you suspect unauthorized access

We may suspend or close accounts that violate our Terms.

5. Payments

Payments are processed securely through:

Stripe
PayPal

We do not store your full credit card information.

You agree to provide valid payment details for any purchases.

6. No Professional Advice

Content on this website — including AI-generated responses — is for educational purposes only.

It is not legal, financial, medical, or professional advice.

7. Intellectual Property

Everything on this site — including text, graphics, branding, digital downloads, and educational content — belongs to us or our licensors.

You may not:

Copy
Redistribute
Reproduce
Modify
Sell

any content without written permission.

8. User Content

If you upload or submit content to the site (photos, text, messages, etc.):

You remain the owner of your content
You give us permission to store and use it only as needed to operate the site
You must have the right to upload it
You must not upload harmful, abusive, or illegal material

9. Refunds

Unless otherwise stated:

Digital products are non-refundable
Refunds may be considered only in special cases (ex: duplicate purchases, technical errors)

For help, just contact us — we’re friendly.

10. Limitation of Liability

We work hard to provide a great experience, but we cannot guarantee the site will be:

Error-free
Always available
Free from security risks

To the fullest extent allowed by law:

We are not liable for any damages resulting from your use of the site or AI tools.
All content is provided “as is” without warranties.

11. Termination

We may suspend or stop your access to the site if:

You violate these Terms
You misuse AI tools
Your actions threaten the security or operation of the site

12. Changes to These Terms

We may update these Terms occasionally.
When we do, we will update the “Last Updated” date at the top of this page.

13. Contact Us

If you have any questions about these Terms, you can reach us at:
Email: [admin@flemai.com]

Return and Refund Policy - DATA DELETION POLICY

Refund Policy

Last updated: 01/10/2025

Thank you for shopping with us! We want you to feel confident and supported when you purchase our AI teaching tools and digital products. Please read our refund policy below.

1. Digital Products (Default Policy)

Because digital products cannot be “returned” once delivered, all digital product sales are final.

This includes:

E-books
Guides
Digital downloads
Templates
AI training materials
Online classes
Any other digital files

Once your download link or file has been delivered, we cannot issue a refund.

2. Exceptions (We’re Human — We Help Where We Can)

We may offer a refund in special cases such as:

You purchased the same product twice by accident
The file is corrupted or won’t open (and support cannot fix it)
You were charged in error
A technical issue prevented you from receiving your product

If any of these situations happen, just contact us — we’re happy to help make it right.

3. AI Tools & Services

Any purchases related to AI services, credits, or access are non-refundable, unless:

A confirmed technical issue prevents the service from functioning
You were charged incorrectly

AI outputs cannot be guaranteed, and results may vary.
Refunds are not issued based on dissatisfaction with AI content.

4. How to Request a Refund

If you believe you qualify for an exception, please email us with:

Your name
Order number
Email used at checkout
A brief description of the issue

Contact:
Email: ADMIN@flemai.com

We aim to respond within 1–2 business days.

5. Chargebacks

Before filing any chargeback with your bank or payment provider, please contact us first.
Most issues can be resolved quickly through friendly communication.

Unauthorized or fraudulent chargebacks may result in suspension from future purchases.

6. Policy Updates

We may update this Refund Policy occasionally.
If we do, the “Last Updated” date will be changed at the top of the page.

Data Deletion Policy

Last updated: 01/10/2026

We respect your privacy and believe you should always have control over your personal information. This Data Deletion Policy explains how you can request the removal of your data from our systems and what information can be deleted.

1. Your Right to Request Data Deletion

You may request that we delete:

Your account information
Your name, email, phone number, or mailing address
Any content you uploaded (photos, files, messages, forms)
AI inputs you submitted to our tools (when possible)
Purchase history associated with your account (except where we must keep records for legal reasons)

To make a deletion request, contact us at the email below.

2. What Cannot Be Deleted

Some information must be kept for legal, security, or operational reasons, including:

Payment records required by Stripe, PayPal, and tax regulations
Fraud prevention and security logs
Certain analytics or aggregated data that cannot identify you
Backups that automatically overwrite after a set period (we cannot modify individual entries inside backups)

We only retain required data for the minimum amount of time necessary.

3. How the Deletion Process Works

Once you contact us:

We verify your identity for security.
We review your request and confirm what can be deleted.
We remove your data from our active systems.
You receive a confirmation once the deletion is complete.

Most requests are processed within 7–14 business days.

4. Deletion of AI-Related Data

For AI features powered by OpenAI, Google Gemini, or other providers:

Your inputs may pass through third-party AI systems
We can delete AI data stored on our platform
We cannot delete data stored by third-party AI providers
However, we only work with providers that support privacy protection and limited retention

We do not use your data to train our own AI.

5. How to Request Data Deletion

Please email us with:

Your full name
The email address you used on the site
A description of what you want deleted